Member Terms & Conditions

  • WELCOME OFFER

    We have a WELCOME OFFER at 3 sessions for £90.

    Offer can only be redeemed once. Should members purchase more than once under different email accounts.

    Lifting ladies reserves the right to charge the balance owed to us. You will be charged £30 per additional class.

    Our Welcome Offer is a great way for new starters to try out our different class types. You have 14 days to complete our Welcome Offer classes, starting from the date of your first booked class

    Meeting Your Responsibilities

    You must make sure:

    • your account can accept direct debits

    • there are sufficient funds in your account during the month

    • you tell us if you are transferring or closing your account at least 72 hours before the next payment – you tell us about any changes to your credit card, such as its expiry date or number, at least 72 hours before your next debit.

  • Once your trial is over, you can join up as a member in one of the following membership options.

    • Monthly membership

    • Package 4,8, 12 sessions

  • We don't provide towels, we absolutely love people who bring their own sweat towels. They are our favourite people.

    We sell bottled water for £1.40 so please bring your own water bottle because that's expensive for 500ml.

    If you’ve got a dog, that’s great! We love dogs too. If you’ve taken them for a walk before your workout, that’s great too!

    However wearing the same trainers that you’ve used on your dog walk into the gym will not win you any friends.

    Please just wear indoor trainers or clean your dog walking trainers before you come and lift heavy stuff with us.

  • Class Booking
    We only have 4 spots per class, so book early to secure yours. Please follow the rules so it’s fair for everyone.

    No-Shows
    If you miss a class without cancelling, you'll lose your credit and be charged £10. That’s not cool—someone else could’ve taken your spot.

    Cancellations
    Cancel via the Goteamup app only.
    We don’t accept cancellations through:

    Texts, DMs, calls, or carrier pigeons.
    Cancel at least 24 hours in advance to avoid fees. Late cancellations are charged.

    Refunds
    We don’t offer refunds. This helps us keep prices fair and pay our staff properly. No exceptions.

    Waitlists
    If you’re on the waitlist and a spot opens, you’ll be auto-added and emailed. Can’t make it? Remove yourself at least 24 hours ahead.

    Waitlist Cancellations
    Got added from the waitlist but need to cancel? Do it 24+ hours in advance or you’ll be charged.

  • How does the Waitlist work?

    If a class is fully booked, you can join the waitlist.

    When a space opens up, you’ll automatically receive a text message offering you the spot. You’ll then have 60 minutes to confirm whether you want it. Just follow the link in the message to book yourself in.

    If you don’t respond within 60 minutes, the spot will be offered to the next person on the waitlist so be sure to keep an eye on your phone!

    A few things to know:

    • You can always see your place on the waitlist when you log in.

    • Make sure your mobile number is up to date in your profile so you don’t miss the text.

    • Once the waitlist cut-off time has passed, we’ll stop sending out offers for that class.

    This system helps keep things fair and makes sure empty spots go to those who are ready to jump in.

  • What should I Wear to my Class?

    Wear your favourite exercise gear! We want you to feel comfortable, so come as you are. For our sessions, we encourage wearing Water Shoes. They're safer for you and better for our Strength Training . Don't worry if you don't have any - These are available to buy at our gym.

  • Come and join our Member’s Whats APP Group at to keep up to date with what’s going on in and out of our community.

  • Please do this via your account on the go team up app.

  • Absolutely! We welcome pre-natal clients up to 39 weeks. Always let your instructor know before the class starts, so they can offer modifications. We would recommend bookings Learn to Lift classes. After 20 weeks, you’re still welcome continue your practice with us by booking a private 1:1 session.

  • Yes, you're very welcome to use our facilities to change and shower ( London Field only). Towels are available for £3, and our changing rooms are equipped with hairdryers and straighteners for your convenience.

  • You have the option to pause your membership at any time.

    To initiate a pause, please contact us via email. Please allow sufficient time before your next renewal date before making the request, to avoid being charged before we can process your request.

    Pause Guidelines

    • Minimum Duration: 7 days

    • Maximum Duration: 90 days per request

    • Interval Between Pauses: A minimum of 14 days

    • Annual Pause Limit: Memberships may be paused up to 4 times per calendar year, with a total maximum of 90 paused days across all pauses.

    Special Circumstances

    Extended pauses may be approved for medical reasons such as injury, illness, or pregnancy.